FAQ
How will I know how much my order will cost?
Final calculation of taxes and shipping charges will be shown in the last stage of your checkout process. To see how shipping is calculated please reference shipping and delivery.
How can I change or cancel my order?
Once an order is placed online, it cannot be cancelled or changed once the product has been shipped. Please contact the Customer Care Centre for more information by email at customercare@antaquia.com.
Who should I contact if I have questions regarding my order after I have made a purchase?
Contact our Customer Care Centre by email at customercare@antaquia.com.
How will I know that you have received my order?
An order confirmation email will be sent confirming we have received your order within 24 hours.
How can I check the status of an online order?
By creating an account, your order, tracking number and order confirmation will be saved. To get the most up to date status of your order call the Customer Care Centre by email at customercare@antaquia.com.
What is Antaquia’s return and exchange policy?
For more information about Antaquia’s Customer Service Policy, click here.
